NOT SHOWING EXTERNAL HARD DRIVES

Feb 12 at 9:54 AM
Sorry for my bad english
My HDD Guardian shows only my C windows disk system, not several disks connected in usb 2 or 3
How to do it ?
Thanks to anyone
Coordinator
Feb 13 at 8:58 PM
Hi,

You problem is related to the fact that your devices are not in smartctl database (most probably because are very recent).
To help you I need that you attach each external drive that HDD Guardian can't see on your PC and then run the utility called Toolbox that is inside HDD Guardian folder.
Provide me the output of panel called USB scan (is possible to save the output into a file), after that, if possible, I can provide a little unofficial smartctl update that make possible to monitor your USB disks.