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Western Digital 8TB My Book not detected

description

I have a USB3 Western Digital 8TB My Book external drive that is not detected by default in HDD Guardian. The model is WD80EZZX-11CSGA0.

If I add "[USB] /dev/sdb -d sat" to the additional devices box then it is detected correctly.

I've attached the toolbox output.

Thanks!

file attachments

Closed Apr 17 at 11:09 PM by Eruestan

comments

f300 wrote Feb 12 at 1:59 AM

Attached Toolbox USB tab output

f300 wrote Feb 12 at 2:01 AM

Forget to say, using HDD Guardian 0.7.1 and have done File > Update smartctl database

Eruestan wrote Feb 13 at 9:54 PM

Hi,

Download this file and put it into \HDD Guardian\smartctl folder, and then click on Rescan external devices: your drive should appear! ;)

f300 wrote Feb 14 at 7:53 AM

That worked, many thanks!

chrstphrchvz wrote Feb 26 at 1:20 PM

I can confirm that the entry for Seagate Expansion Portable (vendor 0x0bc2, device 0x231a) works as well.

wrote Apr 17 at 11:09 PM